Modelling the work-as-done in the building maintenance using a layered FRAM: A case study on HVAC maintenance
September 3, 2021 2:43 pm Maintenance of heating, ventilation, and air-conditioning (HVAC) systems has become one of the most relevant maintenance operations in public buildings. The intense interaction among human agents and equipment, aligned with information's distributed nature, exposes the maintenance workers to significant and complex risks during their routines. Prescribed procedures frequently differ from...Read More