Student Consultation
Once the delivery of a Module has commenced, all students are required to participate in the webinar/interactive online sessions. During these sessions the lecturer is available for questions to assist in the explanation of the content as it is delivered.
Following the webinar/interactive on-line sessions, students are encouraged to email their lecturer with any queries they have relating to the completion of the relevant assignments. Lecturers are required to respond to these emails within a reasonable time.
Prior to the commencement of a course all students are provided with the contact numbers of the staff that can assist them with a range of needs.
The Institute surveys all students at the completion of each Module of study. This survey instrument is based on the standard Course Experience Questionnaire (CEQ) as adopted by most Australian universities. It includes some additional items that specifically focus on the teaching methods used by the Institute.
The data is gathered post module delivery and analysed for trends by staff in the administration. Both positive and negative critiques are considered of value. Feedback trends in course content, teaching staff and methodology are scrutinised by the Dean once the analysis is complete and the necessary action taken to ensure the positives are enhanced and the negatives remedied.
With the reoccurrence of negative feedback the advice of the Academic Board is employed and more dramatic changes considered and discussed.